Before a campaign begins
If a campaign has not begun, contact us promptly to discuss cancellation or a refund based on the work already completed.
After delivery begins
Promotion work involves time, strategy and delivery activity. We review concerns individually and work toward a reasonable resolution where a service was not delivered as agreed.
How to request help
Email support@growupps.com with your order details and a clear description of the concern. Our team will respond as soon as possible.